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Education

• Ph.D., Organizational Behavior, Kenan-Flagler Business School, University of North Carolina, 2007
• M.A., International Development, Brigham Young University, 2001
• MBA, Marriott School of Management, Brigham Young University, 2001
• B.A., Organizational Behavior, University of California, Berkeley, 1991

Selected Publications

• "If the body keeps the score, what happens when you bring the body to work? Exploring the effects of trauma on employee human capital", Business & Society Special Issue, 2024
• "Who do I want to be now that I am here? Refugee entrepreneurs, identity, and acculturation", Business & Society, Edition 1, Volume 63, Pages 242-275, 2024
• "From Pilot to Platform: RB and Partners Create a Jointly Owned Company to Scale Distribution by Women in Pakistan", William Davidson Institute (co-listed with HBS), Ann Arbor, Michigan, 2023
• "Local context and post-crisis social venture creation", Strategic Entrepreneurship Journal, Edition 1, Volume 17, Pages 1-21, 2022
• "Corporate and Social Responsibility: Road Map for a Sustainable Future", Edition 2, Volume Second Edition, Page 250, Zovio/University of Arizona, Sarra, 2022
• "Inducing Corporate Social Responsibility: Should Investors Reward the Responsible or Punish the Irresponsible?", Edition 1 (6), Volume 175, Journal of Business Ethics, 2022
• "Doing it Right, But Getting it Wrong: Best Practices for Refugee-Focused Incubators", Journal of Developmental Entrepreneurship, Edition 3, Volume 26, World Scientific, 2021
• "A Demand-Side Perspective on Value Creation for the BoP: A Study of Consumption and Well-Being", Academy of Management Proceedings, Edition 1, Volume 2020, Page 11401, 2020
• "Barriers to Imitation in Strategic CSR: Organizational Authenticity and the Resource-Based View", Academy of Management Proceedings, Edition 1, Volume 2020, Page 21329, 2020
• "Separate but not equal: Toward a nomological net for migrants and migrant entrepreneurship", Edition 1, Volume 3, Pages 1--22, Journal of International Business Policy, 2020
• "When the Truth Hurts: Performance Perception Inaccuracy and Organizational Learning", Academy of Management Proceedings, Edition 1, Volume 2020, Page 18007, 2020
• "Lost Person Behavior as an Antecedent to Resilience", Handbook of Organizational Resilience, Volume TBA, Pages 213-241, Edward Elgar, Edward Powley & B. Caza & A. Caza, 2020
• "Subsistence marketplaces: Challenges and opportunities", 2019
• "The Truth Will Set You Free: Performance Perception Accuracy and Organizational Learning", Academy of Management Proceedings, Edition 1, Volume 2019, Page 15902, 2019
• "Financing microfranchise start-up and growth", Microfranchising, Pages 69--92, Routledge, 2017
• "Response Pattern Analysis: Assuring data integrity in extreme research settings", Strategic Management Journal, Edition 2, Volume 38, Pages 471-482, John Wiley & Sons, Ltd, 2017
• "Motivating CSR: A Comparison of How Carrots Versus Sticks Trigger Managerial Action", Academy of Management Proceedings, Edition 1, Volume 2016, Page 17867, 2016
• "Consumer behavior change at the Base of the Pyramid: Bridging the gap between for-profit and social responsibility strategies", Strategic Management Journal, Edition 2, Volume 36, Pages 307-327, 2015
• "Lost (but not missing) at work: Organizational lostness as an employee response to change", Journal of Management Inquiry, Edition 2, Volume 36, Pages 405-418, 2015
• "Taking responsibility for corporate responsibility: The role of leaders in creating, implementing, sustaining, or avoiding socially responsible firm behaviors", Academy of Management Perspectives, Edition 3, Volume 28, Pages 224-234, 2015
• "Overcoming institutional challenges in microfranchising", Social Franchising, Pages 33--47, Palgrave Pivot, London, 2014
• "Navigating change in the company of (dissimilar) others: Co-developing relational capabilities with microcredit clients", Pages 401--429, Using a positive lens to explore social change and organizations: Building a theoretical and research foundation, 2012
• "Entrepreneurial value creation through green microfinance: Evidence from Asian microfinance lending criteria", Asian Business and Management, Edition 3, Volume 10, Pages 331-356, 2011
• "Firm size really does matter: An empirical investigation of organizational size and ownership on sustainability-related behaviors", Business and Society, Volume 50, Pages 1-35, 2011
• "Getting out of the gate and beyond: Financing microfranchise start-up and growth.", 2011
• "A good business for poor people", Stanford Social Innovation Review, Edition Summer, Pages 43-49, 2010
• "Building entrepreneurship in subsistence markets: Microfranchising as an employment incubator", Journal of Business Research, Edition 6, Volume 63, Pages 595-601, 2010
• "Innovations in health microinsurance", Protecting the Poor: A Microinsurance Compendium, Volume 11, ILO Geneva, Geneva, 2010
• "Alleviating poverty using microfranchising models: Case studies and critiques.", 2008
• "Entrepreneur as change agent: Antecedents and moderators of individual-level philanthropic behavior", Frontiers of entrepreneurship research, 2008
• "Entrepreneur as change agent: Antecedents and moderators of individual-level philanthropic behavior", 2008
• "An analysis of ethics, CSR, and sustainability education in the Financial Times Top 40 business schools: Baseline data and future research directions", Journal of Business Ethics, Volume 73, Pages 347-368, 2007
• "Leadership, collective personality, and performance", Journal of Applied Psychology, Volume 90, Pages 509-522, 2005
• "Some foundational and guiding questions for multilevel construct validation", Volume 3, Pages 305--317, Multi-level issues in organizational behavior and processes, 2005
• "Multi-level issues in organizational behavior and processes", Elsevier, 2004
• "Humanizing the Base of The Pyramid as value-conscious consumers: A study of human capital, well-being, and social value creation in rural India", Journal of International Business Studies
• "Please pass the resources: Exploring family legitimacy thresholds and differential support for nascent entrepreneurs", Journal of Business Venturing
• "The Paradox of purpose: How can a stakeholder distinguish between genuine and ingenuine stakeholder-oriented firms?", Strategic Management Journal
• "The Truth Will Set You Free: Performance Perception Inaccuracy and Organizational Learning"
• "Peering Inside the Black Box: Exploring the Temporality of the Problemistic Solution Search Process", Journal of Management

Awards

• Utah's 40 over 40 Women To Watch, 40 Over 40, 2023
• Appointed by Dean Madrian to Phi Kappa Phi, Phi Kappa Phi, 2022
• Best Paper Award, Entrepreneurship Division- Academy of Management, 2022
• Emmeline B. Wells Grant Recipient, Office of the Associate Academic Vice President for Research and Graduate Studies, 2021
• Research Collaboration Award, Marriott School of Management- Department of Management, 2021
• Innovations in Teaching Award, Marriott School-Management Department, 2020
• MEG Grant, ORCA, 2018
• Breaking the Frame Award, Journal of Management Inquiry, 2015
• Innovation in Entrepreneurship Pedagogy Award, Entrepreneurship Division and McGraw-Hill, 2014
• Oikos Social Entrepreneurship Case Writing Contest, 2009
• Oikos Sustainability Case Competition; 2nd place prize for case study entitled: Procter and Gamble, the Hunt for a Sustainable Business Model, 2008
• Undergraduate Teaching Award, UNC Chapel Hill, 2008
• Winner of National Federation of Independent Business Award for Excellence in Research on the General Topic of Entrepreneurship, 2008
• Best Student Paper Award, Organizational Development and Change Division, Academy of Management Conference, Atlanta, Georgia, 2006
• Beta Gamma Sigma, Marriott School, BYU, 2001
• Eccles International Scholarship Recipient, BYU, 2000
• Marriott Scholarship, BYU, 2000

Languages

• Spanish

Certificates and Licenses

• Master Coach Certificate — The Life Coach School — 2021
• Trauma Studies Certificate — Trauma Research Foundation and PESI — 2022
• Equity-Centered Teaching and Coaching — Institute for Equity-Centered Leadership — 2022

BYU Citizenship

• Judge for Ballard Social Entrepreneurship Grants- 4x per year — Mentor — 2022–2024
• Women In Entrepreneurship (WE) — Faculty Advisor — December 2021–December 2024
• Global Women Studies Faculty Affiliate and Speaker — Guest Speaker — November 2021–December 2024
• Ballard Center Board of Advisors — Committee/Council Member — 2018–2024
• Pre-PhD Seminar Guest Lecturer x 3 Programs — Guest Speaker — September 2017–September 2024
• Keynote/Host for Women in MBA Recruiting Event — Guest Speaker — January 2022–January 2024
• Speaker for Strategy Major Recruiting Events — Guest Speaker — March 2018–2023
• SAA Summit Conference Speaker — Conference-related Role — January 2023–February 2023
• Featured Speaker- Aspen Grove — Guest Speaker — August 2022–August 2022
• International Hub (iHub) Course — Faculty Advisor — September 2019–August 2021
• Faculty Search Committee — Committee/Council Member — May 2020–December 2020
• Global Innovation Group — Committee/Council Chair — January 2017–2020
• Host for Women in Business Semi-Annual Dinner & Events — 2019–2019
• AOM Networking and Recruiting Support — Other — August 2017–August 2019
• Pre-PhD Track and Speaker Series — Guest Speaker — 2018
• Annual HR Conference — Conference-related Role — January 2018–August 2018
• Changemaker Club Evening Events — Guest Speaker — April 2017–April 2017
• MBA Social Innovations Course — Guest Speaker — March 2017–March 2017
• Pre-PhD Track — Guest Speaker — March 2017–March 2017
• Guest Lecture- Social Innovation Lecture Series — Guest Speaker — February 2017–February 2017
• Women in Business Dinner — Conference-related Role — February 2017–February 2017
• Conference Co-Chair- 7th Annual Subsistence Marketplaces Conference — Program Chair/Coordinator — June 2016–June 2016

Professional Citizenship

• Everyday Entrepreneur Podcast, Officer, 2020–December 2020
• Informal Economy Summit- Co-founder and Co-sponsor, Conference-Related Role, 2020–December 2020
• Circles Utah, Member, 2018–2020
• Strategic Management Journal, Reviewer, Ad Hoc Reviewer, 2011–2020
• Journal of Public Policy and Management, Editor, Associate Editor, June 2016–December 2018
• Sixth Annual Conference on Subsistence Marketplaces, Conference-Related Role, 2015–2016

Consulting

• PriceWaterhouseCooper and DFID and RB Pakistan — January 2019–June 2019