Head shot of Mark Keith

Mark Keith

Associate Professor,
Information Systems

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Mark earned his PhD in Business Administration from Arizona State University in 2009. Before coming to BYU, he held positions at the University of Alabama and West Texas A&M University.


  • Ph.D., Business Administration, Arizona State University, 2009

Selected Publications

  • "Student Retention in Information Systems Majors: The Role of Creative Self-Efficacy", ICIS 2019 SIGED, 2019
  • "Optimizing Software Team Performance with Cultural Differences", Proceedings of the 52nd Hawaii International Conference on System Sciences, Page 10, HICSS Conference, Hawaii, 2019
  • "Team Video Gaming for Team Building: Effects on Team Performance", AIS Transactions on Human-Computer Interaction, Edition 4, Volume 10, Pages 205-231, 2018
  • "Limited Information and Quick Decisions: Consumer Privacy Calculus for Mobile Applications", AIS Transactions on Human-Computer Interaction, Edition 3, Volume 8, Pages 88-130, 2016
  • "Examining the Continuance of Secure Behavior: A Longitudinal Field Study of Mobile Device Authentication", Information Systems Research, Edition 2, Volume 27, Pages 219-239, 2016
  • "A contingency theory of advice network formation in IT project teams: The role of uncertainty", Decision Sciences, 2016
  • "The role of mobile-computing self-efficacy in consumer information disclosure", Information Systems Journal, Edition 6, Volume 25, Pages 637-667, 2015
  • "Service-Oriented Methodology for Systems Development", Journal of Management Information Systems, Edition 1, Volume 30, M.E. Sharpe, 2013
  • "Information Disclosure through Mobile Devices: Re-examining privacy calculus with actual user behavior", International Journal of Human-Computer Studies, Edition 12, Volume 71, 2013
  • "Co-Creating Value in Systems Development: A Shift Towards Service-Dominant Logic", Journal of Information Systems Applied Research, Edition 1, Volume 5, Pages 4-15, 2012
  • "Overview and Guidance on Agile Development in Large Organizations", Communications of the Association for Information Systems, Edition 2, Volume 29, 2011
  • "Privacy Assurance and Network Effects in the Adoption of Location-Based Services: An iPhone Experiment", International Conference on Information Systems, 2010
  • "A Behavioral Analysis of Passphrase Design and Effectiveness", Journal of the Association for Information Systems, Edition 2, Volume 10, 2009
  • "An Interactive Search Method Based on User Preferences", Decision Analysis, Edition 4, Volume 5, Page 203, 2008
  • "The Usability of Passphrases for Authentication: An Empirical Field Study", International Journal of Human-Computer Studies, Edition 1, Volume 65, Pages 17-28, 2007
  • "Team Building with Video Games: Explaining Team Performance with Flow Theory"


Academic - Post-Secondary

  • Assistant Professor/Tenure Track, University of Alabama, 2011–2012
  • Assistant Professor/Tenure Track, West Texas A&M University, 2009–2011
  • Clinical Assistant Professor, Arizona State University, 2008–2009

Professional Citizenship

  • Dewald Roode Information Security Workshop 2015, IFIP WG 8.11/11.13, Other, June 2014–October 2015