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Biography

Jim Anderson brings more than two decades of experience leading product management, customer experience, learning technology, and digital transformation initiatives across the nonprofit, higher education and the technology industry. His professional background includes creative and technical leadership roles at organizations such as The Church of Jesus Christ of Latter-day Saints, Pluralsight, Skillsoft, and JourneyTeam. He is married to his best friend, Mary, and is a father to five amazing kids.

Teaching Interests
Experience Design, Product Management, Customer Experience (CX), User Experience (UX) Research and Design, Strategy, Innovation, Design Thinking, Human-Centered Design, Digital Transformation, Emerging Technologies, Artificial Intelligence, Leadership Development, Organizational Change, Entrepreneurship, Experience Measurement, and Continuous Improvement.

Education

• Master of Education (M.Ed.), Learning Technologies and Instructional Design, Instructional Technology and Learning Sciences, Utah State University, 2019
• Bachelor of Arts (B.A.) in Media Arts Studies, Minor in Business Management, Film Production & Management, Brigham Young University, 2006

Certificates and Licenses

• Product Manager Certification - PMC Level II — Pragmatic Marketing Institute — 2023
• Product Management Certification — The Church of Jesus Christ of Latter-day Saints — 2014