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Fall 2011 Fall 2012
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills 
The lemonade stands have shuttered, the swimming pools are empty, and the yellow buses are back on the roads.
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
After standing on one foot while trying to decide which printer to buy, students hobble out of 340 TNRB with some extra credit but without the slightest clue what their answers will be used for.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
It’s said in the academic world that professors live and die by their research. We’re pleased to report that many at the Marriott School are thriving. Regular publishing in some of the industry’s top journals has put them on the leading edge of business and made some stars in their fields.
In an ever-expanding digital universe, Brad Rencher and his team at Adobe Systems Inc. navigate the Cloud like rocket men.
Think of it as the barcode’s hip, tech-savvy cousin. QR (quick response) codes allow users to scan a black-and-white box with their smartphones and instantly link to data, videos, music, or a bevy of other knowledge.
At some point today you will type a phrase into Google’s search engine. A few seconds later, you’ll start scrolling through results. Chances are you’re going to click on one of the top links. And just like you, millions of people across the globe will be doing the same thing, entering other search terms into Google, Bing, or Yahoo! and clicking on whatever comes up first.
It’s an often thankless job with bad hours and few days off. Running a home and keeping a family going may not require a board of directors, but that doesn’t mean it’s not demanding.
Not long after putting their pencils down on the last bubble sheet, many Marriott School students say good-bye to their final exams and to Y Mountain, leaving Provo in pursuit of internships and experience. 
A painted papier-mâché mask with a lively hodgepodge of primary colors and an obvious grin sits quietly in a Marriott School office, bearing an uncanny resemblance to the professor sitting only a few feet away. 
Former associate dean W. Steve Albrecht shares his experience as president of the Japan Tokyo Mission during the 2011 earthquake.
In 1961 a gallon of gas cost thirty cents, JFK was president, and Barbie was first introduced to Ken. And in the basement of the Jesse Knight Building something groundbreaking was happening: the BYU MBA was born.