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Emerging Markets

February 01, 2012
In my career and my life I have found the key determinants to success include one’s ability to take on a challenge and adapt to change. Change comes in many forms: your responsibilities, your callings, and your addresses. 
11 Min Read
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Finding Your Calling

February 01, 2011
What is your calling in life? I have asked that question to hundreds of students. Usually, it creates a lot of anxiety. Worrying about what to do with your life can feel like a personal crisis that doesn’t go away. 
10 Min Read
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The Blessings of Determination

October 01, 2010
In my fifty-four years in business I have studied leadership and have been anxious to learn why people are successful. I believe strongly that everyone who wants to be successful will be.
7 Min Read
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Pieces of the Puzzle Process

October 01, 2009
I belong to a family that likes to put puzzles together. Mom and Dad were avid constructers. My sister and her husband frequently have a table in their living room with a puzzle underway. And my brother could search for hours to find a key piece.
12 Min Read
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The Collapse of Easy Credit

June 01, 2009
I recently watched a report on CNN that said more than 40 percent of American households have credit card debt of $5,000 to $20,000, and more than 3 percent of U.S. households carry credit card debt of more than $40,000.
10 Min Read
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Employee Spotlight

Lessons Learned from Angels and Triangles

May 04, 2009
Click below to read the text from W. Steve Albrecht's April 2009 commencement speech, Lessons Learned from Angels and Triangles.
14 Min Read
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Our Book of Life

October 01, 2008
In 1988 I was with my brothers and sisters when the conversation drifted to our father, who had passed away many years earlier. We shared our memories of Dad: his ways of doing things, his favorite sayings, our fishing trips where all he did was bait hooks, and so forth.
14 Min Read
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5 Critical Decisions

June 01, 2008
If you think about the decisions you make between the ages of eighteen and thirty, you’ll realize they have a fundamental impact on where your life actually ends up.
13 Min Read
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Educating the Sentiments

June 01, 2008
One of the most important projects in my ongoing education is training my emotions and recognizing how vital they are in doing good work. We don’t check our emotions at the door when we come to work. And we take the emotional aftertaste of work back into our homes.
2 Min Read
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Feature

The Privilege of Giving

February 01, 2008
On 23 December 1999 there was a poor man in Kansas City looking for some warm winter clothing in a Salvation Army thrift shop. He had seventy-five cents in his pocket. Suddenly someone approached him from behind and said, “Excuse me.”
13 Min Read
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Feature

My Journey from Kanosh to New York City

October 01, 2007
When my wife, Bonnie, and I graduated from Utah State University, our commencement speaker was Gerald Ford, then vice president of the United States and the proud father of a member of our graduating class. He commented, “It was Horace Greeley who said, ‘Go west, young man,’ but it was Brigham Young who knew where to stop.”
7 Min Read
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Schemes, Scams, and Stolen Identity

June 01, 2007
How to Avoid Getting Taken to the Cleaners
9 Min Read
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Ride the High Country

February 01, 2007
Last year, Kim Clark, then dean of Harvard Business School, talked about how he learned to ride the high country with his father when he was a boy in Southern Utah. He emphasized how being on the tops of the mountains allowed a person to see the broad vistas of life.
10 Min Read
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The Challenges & Opportunities of Public Service

October 01, 2006
At all levels of government, we need more men and women who are willing to speak the truth, face the facts, take a long-term perspective, and prepare our country and its citizens. Many of these challenges are unprecedented in size, scope, complexity, and potential impact.
14 Min Read
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Restoring Trust: The New Imperative for Leaders

June 01, 2006
Leadership has always been about honesty and integrity. No one follows a leader they can’t trust. Trust comes from being open, honest, straightforward, and treating people with dignity and respect. At no time has the organizational leader been more subjected to feelings of distrust than today.
12 Min Read
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Feature

Keep your eyes on the Stars, Your feet on the Ground, and don't forget the Tent

February 01, 2006
I am truly honored and delighted to be here with you on this joyous occasion. This ceremony is called commencement because you are about to commence, or begin, the next stage in your lives. Up to this point most of what you have done is prepare.
11 Min Read
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Feature

Seven Principles of Leadership

October 01, 2005
When we think about principles of leadership, some things work quite consistently across many organizations with widely different objectives, cultures, communities, and people. These principles work because they’re fundamental and simple—therefore you may have a tendency to dismiss them.
14 Min Read
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Feature

Business Etiquette: More Than Using the Right Fork

June 01, 2005
Judith Martin, of Miss Manners newspaper fame, wrote in a recent column, "Question: At what age should children be taught how to eat properly? Answer: In their mid-to late-twenties. Question: What is the best venue for this instruction?
10 Min Read
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