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Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
The perks and quirks of office friendships
It’s not all about touchdowns for BYU’s football team, though you’d never know it judging by last year’s knockout season—or the past four seasons, for that matter. During the past four years, the Cougars have won forty-three and lost nine, a record surpassed by only four other schools in the country.1
In my fifty-four years in business I have studied leadership and have been anxious to learn why people are successful. I believe strongly that everyone who wants to be successful will be.
You know you’re in Hong Kong when you smell it. First, it’s flowery-sweet, popcorn-esque jasmine rice. Next, it’s incense from the factories that line the coast just to the north.
Gaining Competitive Advantage in the Online Marketplace
You pull up to seven Gs in a bobsled seven times earth's gravitational pull. It's tough sledding. Fraser Bullock knows that from his experience on the bobsled track at Utah's Olympic Park. He had just signed on as CFO and COO of the Salt Lake Olympic Committee and wanted to understand what it was like to be an Olympic athlete. "I looked in the sled and there were chains, apparently to keep people from climbing out halfway down," he laughs. Bullock quickly discovered why someone might want to climb out. "It was like a monster roller coaster ride times ten," he continues. "And when you get to the bottom, you realize that the difference between gold and silver is one one-hundredth of a second. The expertise of these athletes is mind boggling."
You are a very select group whose contributions in the years ahead will be monumental. I know many of those who will be your teachers and your mentors. You are not likely to understand tonight what a rare group they are.
It's an honor for me to be here today. Every time I get in an awesome situation like this I think of a story that took place several years ago when my family and I lived on the west coast. Our oldest boys, who were seven and eight at the time, decided to take a friend to church with them one Sunday. This young boy had never been to our Church before.
Ken Batson has been a CPA for thirty-two years getting up, eating breakfast, and heading to work. A partner at Sharp, Thunstrom, & Batson, a small accounting firm in La Mesa, California, Batson was complacent as a CPA. He'd heard the warnings about massive changes coming to his