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Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
The perks and quirks of office friendships
It’s not all about touchdowns for BYU’s football team, though you’d never know it judging by last year’s knockout season—or the past four seasons, for that matter. During the past four years, the Cougars have won forty-three and lost nine, a record surpassed by only four other schools in the country.1
In my fifty-four years in business I have studied leadership and have been anxious to learn why people are successful. I believe strongly that everyone who wants to be successful will be.
You know you’re in Hong Kong when you smell it. First, it’s flowery-sweet, popcorn-esque jasmine rice. Next, it’s incense from the factories that line the coast just to the north.
With the costs of college increasing faster than other goods and services in the economy, it isn’t any wonder that studies show parents are more concerned about saving for their children’s college expenses than for their own retirements. But armed with information and good planning, there’s no need for parents to panic.
Gary Cornia Succeeds Ned Hill as Marriott School Dean
When three women picked up their lunch bill of about $44 at a local Houston restaurant, they had no idea it would end up costing them more than $2,500. These women have since accused a waitress of stealing their credit card numbers and going on a spending spree—buying a computer desk, a forty-two-inch LCD TV, and video games with the stolen numbers.
As BYU students returned to campus on 2 September, they had the chance to catch up on one another’s adventures, compare summer jobs, and explore the classrooms and corridors of the newly completed Tanner Building Addition.
Every member of the working world seems to have a horror story about an interview gone wrong, where the interviewer performed in a less-than-sterling manner. Maybe it was a clueless interviewer who didn’t bother to read your résumé or an overbearing windbag who didn’t let you get a word in edgewise. Then there’s the oblivious interviewer who doesn’t remember your name or the baggy-eyed boss who can’t stifle a yawn while asking about you. In more serious cases, perhaps the interviewer strays off into either unethical or illegal territory.
In 1988 I was with my brothers and sisters when the conversation drifted to our father, who had passed away many years earlier. We shared our memories of Dad: his ways of doing things, his favorite sayings, our fishing trips where all he did was bait hooks, and so forth.