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I once knew a man who worked for a major oil company. He managed a large wholesale territory that sold fuel and oil products to airlines and other big accounts. Some years ago, the company decided to pull out of his territory. They offered him the opportunity to buy the wholesale business “for a song,” which he readily accepted. He worked diligently and set specific financial goals for his company. He committed these goals to writing on 3x5 cards and kept them in his shirt pocket so he could frequently review them. Everything he did with that business was aimed at fulfilling these goals.
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills 
The lemonade stands have shuttered, the swimming pools are empty, and the yellow buses are back on the roads.
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
After standing on one foot while trying to decide which printer to buy, students hobble out of 340 TNRB with some extra credit but without the slightest clue what their answers will be used for.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
It’s said in the academic world that professors live and die by their research. We’re pleased to report that many at the Marriott School are thriving. Regular publishing in some of the industry’s top journals has put them on the leading edge of business and made some stars in their fields.
In an ever-expanding digital universe, Brad Rencher and his team at Adobe Systems Inc. navigate the Cloud like rocket men.
It added a slice of humor to Cherie Jones’ day when a co-worker spilled an entire Big Gulp on her keyboard. “I was totally laughing,” she recalls. Her co-worker wasn’t. Jones, a 2001 MAcc graduate and business tax auditor for Loudon County, Virginia, says her colleague panicked as she searched for napkins to salvage the keyboard. Big Gulp or deli sandwich, Jones’ co-worker isn’t the only one whose workstation doubles as an eatery.
Two weeks before Kristen DeTienne moved into her new home, she called the phone company to pre-install a new line. The company didn’t come through, and she went for weeks without a phone.
Standing in front of eight corporate leaders worth billions of dollars and presenting them with a new business venture is the epitome of applied classroom learning.
At all levels of government, we need more men and women who are willing to speak the truth, face the facts, take a long-term perspective, and prepare our country and its citizens. Many of these challenges are unprecedented in size, scope, complexity, and potential impact.
David Truscott is a do-it-yourself kind of guy. The Washington state native builds his own furniture, does his own home remodeling, and handcrafts violins that fetch upward of $3,000 apiece. What’s more, the violin maker and auditor recently developed an international supply chain that is expected to boost instrument production to nearly $250,000 this year. Not bad for a twenty-four-year-old.
Lessons from Joseph Smith, Lehi, and the Recent Accounting Scandals