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Feature Fall 2012 Winter 2011
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills 
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
Marriott School students and NAC members discuss an ethical dilemma as part of the school’s second annual Business Ethics Case, held in conjunction with the NAC Fall Conference.
What is your calling in life? I have asked that question to hundreds of students. Usually, it creates a lot of anxiety. Worrying about what to do with your life can feel like a personal crisis that doesn’t go away. 
The Kentwood Crusaders were so close. Only one game stood between the girls team and advancement to the national high school rugby championship. “You’ve worked for this all year,” the coach barked. “You’re ready.” Softening her voice, she continued, “But no matter what happens on that field, I want you to remember one thing: ‘No reserves, no retreats, and no regrets.’”