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Fall 2012 Summer 2019
When the BYU Marriott Inclusion Committee gathered data about students’ experiences in the business school, the committee discovered many individuals desired further guidelines on developing inclusive behavior that they could carry with them into the workplace.
Stephanie Crook was close to her breaking point. Pregnant with her fourth child and traveling frequently for work, she felt that things were slipping.
In “The Love Song of J. Alfred Prufrock,” T. S. Eliot wrote, “‘Do I dare?’ . . . ‘Do I dare?’ . . . Do I dare / Disturb the universe?” Although I haven’t always recognized it, this simple question has been one that has guided my journey through life.
For perhaps the first time in modern history, five generations are coming together in ways that significantly impact how we live. Differences between generations (both real and perceived) have existed since the beginning of time, but the study of those differences has never been more scrutinized and researched than it is currently—and for good reason.
It’s said in the academic world that professors live and die by their research. We’re pleased to report that many at the Marriott School are thriving. Regular publishing in some of the industry’s top journals has put them on the leading edge of business and made some stars in their fields.
The lemonade stands have shuttered, the swimming pools are empty, and the yellow buses are back on the roads.
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills 
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”