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Feature Fall 2012 Summer 2023
As the class of 2023 enters the workforce, byu Marriott alumni and community members who have worked their way to executive positions share what they have learned as they have gone forth to serve.
New research shows that kind words have measurable impact on people in all walks of life, from those working in often unnoticed or undervalued positions to the coworker in the cubicle next to us. Praising others is a principle worth putting into practice, says Taeya Howell, assistant professor of organizational behavior and human resources.
Whether your business is large or small, preparing for emergencies of all types is time and money well spent. Planning ahead can keep your business afloat and even position you to come out ahead of the competition during challenging times.
We are all living a deliverance story, explains Michael S. Drake, K. Fred Skousen Professor of Accounting, in this condensed version of his byu devotional address. Deliverance is “a central and recurring theme of this film called mortality,” he says, and each of us can participate in the work of deliverance together with our Savior to ease the sufferings and burdens of others.
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills 
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”