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Feature Fall 2012 Summer 2009 Winter 2010
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills 
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
Henry Ford famously said, “Whether you think you can or you can’t, you are right.” His profound statement may explain the fantastically varied results of millions of New Year’s resolutions that Americans make each January. By summertime many of us have achieved our goals. Others have given up. And still a few of us muscle onward, clinging courageously to goals we have set but not yet met. 
The start of each new calendar year prompts serious reflection upon the events of the past. Two-thousand and nine presented a host of monumental challenges for students, faculty, and programs at the Marriott School.
A human resources consultant describes the situation as “the worst.”
I recently watched a report on CNN that said more than 40 percent of American households have credit card debt of $5,000 to $20,000, and more than 3 percent of U.S. households carry credit card debt of more than $40,000.
When Traci Stathis' client mentioned he was soon going on a two-week vacation to Florida, she supposed he wouldn't be available to review drafts or give feedback on their brochure.
Most people who work for the Financial Accounting Standards Board (FASB) leave with the same going-away gift: a frame containing all the covers of the standards they helped publish while there.