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Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
Their remarks are as varied as their backgrounds, but the speakers share one thing: a desire to inspire the next generation of business leaders. Whether working in health care or in headphones, the NAC lecturers gave nearly 250 students a broader understanding of the business world’s day-to-day tasks. Enjoy the following excerpts from the lecture series’ inaugural semester.
There are bird watchers, and there are whale watchers, but I’m a genius watcher. I am fascinated by the intelligence of others. I notice it, study it, and have learned to identify a variety of aptitudes—even without my binoculars.
Marriott School students and NAC members discuss an ethical dilemma as part of the school’s second annual Business Ethics Case, held in conjunction with the NAC Fall Conference.
What is your calling in life? I have asked that question to hundreds of students. Usually, it creates a lot of anxiety. Worrying about what to do with your life can feel like a personal crisis that doesn’t go away.
How to Turn Customers Into Converts
How to dress for any business setting
The Kentwood Crusaders were so close. Only one game stood between the girls team and advancement to the national high school rugby championship. “You’ve worked for this all year,” the coach barked. “You’re ready.” Softening her voice, she continued, “But no matter what happens on that field, I want you to remember one thing: ‘No reserves, no retreats, and no regrets.’”
Inside the Tanner Building they’re professors who teach finance, ethics, marketing, accounting, and a host of other subjects. But, have you ever wondered what these notable professors do in their spare time?
In an episode of M*A*S*H, Colonel Potter is called to Seoul and leaves Hawkeye in charge. Hawkeye, who instinctively challenges authority, experiences what it’s like to be in charge, and on several occasions, he oversteps his authority. When Potter returns, he sits down with Hawkeye and B.J., who are feuding about B.J. violating one of Hawkeye’s orders. Potter lets the two surgeons go at each other and remains quiet until Hawkeye tries to enlist his support. “Why aren’t you helping me?” Hawkeye asks. “You should be in the middle of this. You’re the commander.”
In a recent conversation with President Gordon B. Hinckley, I described a difficult decision I had made at work—one I should have made sooner. “President, I just wish I were smarter,” I confessed.
This is the second of a five-part personal financial planning series sponsored by the Peery Institute of Financial Services. The next installment, addressing property, casualty, and health insurance, will appear in the Summer 2005 issue.