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On a warm May evening in 1995, Christian Brinton and his high-school soccer teammates gathered for a half-time pep talk during the quarterfinals of the state tournament. Their team was losing, and their coach was not happy about it. Through the course of the half-time speech, their coach quickly escalated from being unhappy to outraged, punctuating his profanity-laced verbal assault by smashing his clipboard on the ground.
How to create a safe, productive work environment for those dealing with mental health conditions.
For Dalton Adams, the dinner hour was shaping up like every other night at In-N-Out Burger. The line of cars stretched from the drive-thru window and wound across the parking lot. Adams was serving hungry customers at the payment window, the usual routine—until the guy in the red car pulled up.
I'm honored to be here at the BYU Marriott School of Business. This is a great school named after a great family. Dick Marriott is a good friend, and he is truly an inspiration.
How Pivotal Experiences Change Us and Our Careers
I feel a deep sense of gratitude for Brigham Young University and its noble purpose. It has been at the very root of my conversion to the gospel and has laid the foundation for my private happiness and my professional progress.
The promised powers of incorporating data into decision-making read like an advertisement: Make decisions better, faster, and more accurately! Minimize uncertainty and maximize returns! Gain agility and accountability! Facilitate innovation and disruption in all the right ways!
Remember that bad acquisition? The one who couldn’t handle the office environment and left all dried up in the middle of busy season? Or that great candidate who needed a lot of attention but really brightened up the place? Acquiring the right office plant has a lot more to do with fit than with the color of your thumb. To cultivate a mutually beneficial working relationship, scan the résumés of these office plants for a skill set that aligns with your organization’s goals.
The stories I have chosen to tell are not easy for me to share. These are not my proudest moments, and I usually prefer to wear my confident, professional persona for public consumption.
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”