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I once knew a man who worked for a major oil company. He managed a large wholesale territory that sold fuel and oil products to airlines and other big accounts. Some years ago, the company decided to pull out of his territory. They offered him the opportunity to buy the wholesale business “for a song,” which he readily accepted. He worked diligently and set specific financial goals for his company. He committed these goals to writing on 3x5 cards and kept them in his shirt pocket so he could frequently review them. Everything he did with that business was aimed at fulfilling these goals.
A graduation speaker should give graduates a glimpse into who they are—supplying an anchor that allows them to stand firm in the storms of life. Providing that anchor requires unbelievable intelligence, insight, and wisdom—or, if a speaker doesn’t have those, answers from a really good questionnaire!
Six months before he returned home from serving an LDS mission, Tyler Meidell started thinking about what his next steps in life should be. Through his mission experience, he had discovered a passion for serving and leading others, and he wanted to pursue that course when he came home.
Blockchain. Google the word, and you’ll find a plethora of analogies attempting to explain the concept. And no wonder. While the definition appears fairly straightforward—it’s a digital, openly accessible ledger that can be concurrently added to, forming a permanent chain of data “blocks”—understanding how people use blockchain is anything but simple.
How Fishing for Compliments Can Change Customer Behavior
On a warm May evening in 1995, Christian Brinton and his high-school soccer teammates gathered for a half-time pep talk during the quarterfinals of the state tournament. Their team was losing, and their coach was not happy about it. Through the course of the half-time speech, their coach quickly escalated from being unhappy to outraged, punctuating his profanity-laced verbal assault by smashing his clipboard on the ground.
How to create a safe, productive work environment for those dealing with mental health conditions.
For Dalton Adams, the dinner hour was shaping up like every other night at In-N-Out Burger. The line of cars stretched from the drive-thru window and wound across the parking lot. Adams was serving hungry customers at the payment window, the usual routine—until the guy in the red car pulled up.
I'm honored to be here at the BYU Marriott School of Business. This is a great school named after a great family. Dick Marriott is a good friend, and he is truly an inspiration.
Last year, Kim Clark, then dean of Harvard Business School, talked about how he learned to ride the high country with his father when he was a boy in Southern Utah. He emphasized how being on the tops of the mountains allowed a person to see the broad vistas of life.
How the Marriott School Gives Future Professors a Head Start
Born in Salt Lake City, young Kay Whitmore spent his teenage years working away from home—at a fish cannery in Alaska, a dude ranch in Arizona, and a slaughterhouse in Utah. Little did those close to him know he would rise to lead Kodak, one of the world’s largest multinational corporations.
If you ask Jesse Crisler what he remembers most from a recent morning news program, you may be surprised. It wasn’t the celebrity guests, popular host, or sports beat. What stands out in his mind is a question the host asked his guest. It went something like this: “In lieu of this situation, what would be your take on the issue?”
Lessons from Joseph Smith, Lehi, and the Recent Accounting Scandals
Successful organizations are dynamic, not static, always looking for a better way of doing business. With a vision of what they want to become, they set goals that make the vision a reality.