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When Les Misérables opened in London’s West End in 1985, many critics gave it an unfavorable review, declaring it bloated, dreadful, and “witless.”1 Despite the negativity, performances sold out quickly, and the original run lasted more than thirty years. Les Misérables remains one of the most popular musicals of all time.
When Mark Roberts began working at the FBI in 2002, its cyber program was small. “Almost nonexistent,” he says. “And the cases were mostly child pornography.”
Stephanie Janczak felt nervous when she walked into professor Ramon Zabriskie’s classroom for the first time. A BYU Marriott therapeutic recreation and management (TRM) major, Janczak knew that she would be working alongside the other TRM students in the class for the next two years as the cohort progressed toward graduation.
The many instances of some- times lethal violence and discrimination against Black people that have been widely publicized in the news media in the last several months have been deeply disturbing to me and
A graduation speaker should give graduates a glimpse into who they are—supplying an anchor that allows them to stand firm in the storms of life. Providing that anchor requires unbelievable intelligence, insight, and wisdom—or, if a speaker doesn’t have those, answers from a really good questionnaire!
Six months before he returned home from serving an LDS mission, Tyler Meidell started thinking about what his next steps in life should be. Through his mission experience, he had discovered a passion for serving and leading others, and he wanted to pursue that course when he came home.
Blockchain. Google the word, and you’ll find a plethora of analogies attempting to explain the concept. And no wonder. While the definition appears fairly straightforward—it’s a digital, openly accessible ledger that can be concurrently added to, forming a permanent chain of data “blocks”—understanding how people use blockchain is anything but simple.
How Fishing for Compliments Can Change Customer Behavior
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
Gaining Competitive Advantage in the Online Marketplace
You pull up to seven Gs in a bobsled seven times earth's gravitational pull. It's tough sledding. Fraser Bullock knows that from his experience on the bobsled track at Utah's Olympic Park. He had just signed on as CFO and COO of the Salt Lake Olympic Committee and wanted to understand what it was like to be an Olympic athlete. "I looked in the sled and there were chains, apparently to keep people from climbing out halfway down," he laughs. Bullock quickly discovered why someone might want to climb out. "It was like a monster roller coaster ride times ten," he continues. "And when you get to the bottom, you realize that the difference between gold and silver is one one-hundredth of a second. The expertise of these athletes is mind boggling."
You are a very select group whose contributions in the years ahead will be monumental. I know many of those who will be your teachers and your mentors. You are not likely to understand tonight what a rare group they are.