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Feature Summer 2021 Winter 2010 Winter 2013
Not too long ago, artificial intelligence was completely science fiction. Machines that talk to you in conversational tones? Devices that understand commands? The future was going to be weird.
How online reviews came to rule commerce, and where they might be headed next
This is the second in a series of articles that looks at what organizational culture is, why it’s important, and how to change it.
Throughout my life I’ve spent countless summer weekends at my parents’ cabin in the Uinta Mountains, where in the early days there was no electricity or indoor plumbing and almost every evening was spent playing games around the kitchen table until the generator would run out of gas.
Cameras flashed as reporters jostled for position. This was the biggest story of the year: Kenneth Lay was surrendering to the FBI. Slapped with a slew of charges alleging he falsified statements to hide billions in losses, Lay’s arrest marked the end of Enron’s empire.
Last August I was at a landfill site in So Paulo, Brazil. It had been a dump where people sorted through garbage looking for valuable items so they could put food on their tables.
Henry Ford famously said, “Whether you think you can or you can’t, you are right.” His profound statement may explain the fantastically varied results of millions of New Year’s resolutions that Americans make each January. By summertime many of us have achieved our goals. Others have given up. And still a few of us muscle onward, clinging courageously to goals we have set but not yet met. 
The start of each new calendar year prompts serious reflection upon the events of the past. Two-thousand and nine presented a host of monumental challenges for students, faculty, and programs at the Marriott School.