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Not too long ago, artificial intelligence was completely science fiction. Machines that talk to you in conversational tones? Devices that understand commands? The future was going to be weird.
How online reviews came to rule commerce, and where they might be headed next
This is the second in a series of articles that looks at what organizational culture is, why it’s important, and how to change it.
When I reach across the aisle, does someone reach back?
On a warm May evening in 1995, Christian Brinton and his high-school soccer teammates gathered for a half-time pep talk during the quarterfinals of the state tournament. Their team was losing, and their coach was not happy about it. Through the course of the half-time speech, their coach quickly escalated from being unhappy to outraged, punctuating his profanity-laced verbal assault by smashing his clipboard on the ground.
How to create a safe, productive work environment for those dealing with mental health conditions.
For Dalton Adams, the dinner hour was shaping up like every other night at In-N-Out Burger. The line of cars stretched from the drive-thru window and wound across the parking lot. Adams was serving hungry customers at the payment window, the usual routine—until the guy in the red car pulled up.
I'm honored to be here at the BYU Marriott School of Business. This is a great school named after a great family. Dick Marriott is a good friend, and he is truly an inspiration.
One of the most important projects in my ongoing education is training my emotions and recognizing how vital they are in doing good work. We don’t check our emotions at the door when we come to work. And we take the emotional aftertaste of work back into our homes.
Expend, Enhance, Engage, Enlighten
How to Avoid Getting Taken to the Cleaners