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I once knew a man who worked for a major oil company. He managed a large wholesale territory that sold fuel and oil products to airlines and other big accounts. Some years ago, the company decided to pull out of his territory. They offered him the opportunity to buy the wholesale business “for a song,” which he readily accepted. He worked diligently and set specific financial goals for his company. He committed these goals to writing on 3x5 cards and kept them in his shirt pocket so he could frequently review them. Everything he did with that business was aimed at fulfilling these goals.
Not too long ago, artificial intelligence was completely science fiction. Machines that talk to you in conversational tones? Devices that understand commands? The future was going to be weird.
How online reviews came to rule commerce, and where they might be headed next
This is the second in a series of articles that looks at what organizational culture is, why it’s important, and how to change it.
When I reach across the aisle, does someone reach back?
When Les Misérables opened in London’s West End in 1985, many critics gave it an unfavorable review, declaring it bloated, dreadful, and “witless.”1 Despite the negativity, performances sold out quickly, and the original run lasted more than thirty years. Les Misérables remains one of the most popular musicals of all time.
When Mark Roberts began working at the FBI in 2002, its cyber program was small. “Almost nonexistent,” he says. “And the cases were mostly child pornography.”
Stephanie Janczak felt nervous when she walked into professor Ramon Zabriskie’s classroom for the first time. A BYU Marriott therapeutic recreation and management (TRM) major, Janczak knew that she would be working alongside the other TRM students in the class for the next two years as the cohort progressed toward graduation.
The many instances of some- times lethal violence and discrimination against Black people that have been widely publicized in the news media in the last several months have been deeply disturbing to me and
A graduation speaker should give graduates a glimpse into who they are—supplying an anchor that allows them to stand firm in the storms of life. Providing that anchor requires unbelievable intelligence, insight, and wisdom—or, if a speaker doesn’t have those, answers from a really good questionnaire!
Six months before he returned home from serving an LDS mission, Tyler Meidell started thinking about what his next steps in life should be. Through his mission experience, he had discovered a passion for serving and leading others, and he wanted to pursue that course when he came home.
Blockchain. Google the word, and you’ll find a plethora of analogies attempting to explain the concept. And no wonder. While the definition appears fairly straightforward—it’s a digital, openly accessible ledger that can be concurrently added to, forming a permanent chain of data “blocks”—understanding how people use blockchain is anything but simple.
How Fishing for Compliments Can Change Customer Behavior
Lessons from Joseph Smith, Lehi, and the Recent Accounting Scandals
Successful organizations are dynamic, not static, always looking for a better way of doing business. With a vision of what they want to become, they set goals that make the vision a reality.