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Fall 2005 Winter 2008
Anytime the topic of new product innovation is raised, it’s guaranteed that someone inevitably will bring up . . . Apple’s iPod.
Can you put a price on company culture? That’s the question Steve Marriott, executive vice president of culture at Marriott International, asked a group of Marriott School students. Specifically, he wanted to know if Marriott’s “spirit to serve associates, customers, and communities” added to the company’s economic value.
The tour begins with a Superman print by pop artist Andy Warhol. Next comes a painting by Jasper Johns. Then, a splashy, thirty-eight-foot mural by abstract expressionist Sam Francis.
More than eight hundred people crowd BYU’s Joseph Smith Auditorium on a spring afternoon—some anxious, others curious. With the mix of chatter and upbeat music filling the room, a pep rally may seem imminent, but this gathering is a bit more cerebral in nature.
When we think about principles of leadership, some things work quite consistently across many organizations with widely different objectives, cultures, communities, and people. These principles work because they’re fundamental and simple—therefore you may have a tendency to dismiss them.
Talk to any cheese importer, student studying abroad, or retired couple finally realizing their dream to see the Sistine Chapel, and you're bound to hear that leaving the United States hurts, especially in the pocketbook.