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Anytime the topic of new product innovation is raised, it’s guaranteed that someone inevitably will bring up . . . Apple’s iPod.
Can you put a price on company culture? That’s the question Steve Marriott, executive vice president of culture at Marriott International, asked a group of Marriott School students. Specifically, he wanted to know if Marriott’s “spirit to serve associates, customers, and communities” added to the company’s economic value.
The tour begins with a Superman print by pop artist Andy Warhol. Next comes a painting by Jasper Johns. Then, a splashy, thirty-eight-foot mural by abstract expressionist Sam Francis.
It added a slice of humor to Cherie Jones’ day when a co-worker spilled an entire Big Gulp on her keyboard. “I was totally laughing,” she recalls. Her co-worker wasn’t. Jones, a 2001 MAcc graduate and business tax auditor for Loudon County, Virginia, says her colleague panicked as she searched for napkins to salvage the keyboard. Big Gulp or deli sandwich, Jones’ co-worker isn’t the only one whose workstation doubles as an eatery.
At all levels of government, we need more men and women who are willing to speak the truth, face the facts, take a long-term perspective, and prepare our country and its citizens. Many of these challenges are unprecedented in size, scope, complexity, and potential impact.