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Fall 2017 Winter 2010
How Pivotal Experiences Change Us and Our Careers
In business, it’s often about the numbers. At BYU Marriott School of Business, however, the bottom line adds up to a lot more than simply profits minus losses.
I feel a deep sense of gratitude for Brigham Young University and its noble purpose. It has been at the very root of my conversion to the gospel and has laid the foundation for my private happiness and my professional progress.
The promised powers of incorporating data into decision-making read like an advertisement: Make decisions better, faster, and more accurately! Minimize uncertainty and maximize returns! Gain agility and accountability! Facilitate innovation and disruption in all the right ways!
Learning has never been so entertaining— or so cheap. Whether you’re one of the 67 million Americans who listen to podcasts regularly or are just now tuning in, sorting the many subscription options can be overwhelming.
Remember that bad acquisition? The one who couldn’t handle the office environment and left all dried up in the middle of busy season? Or that great candidate who needed a lot of attention but really brightened up the place? Acquiring the right office plant has a lot more to do with fit than with the color of your thumb. To cultivate a mutually beneficial working relationship, scan the résumés of these office plants for a skill set that aligns with your organization’s goals.
Jackson, Wyoming—the gateway to the grand Tetons—is almost always bustling. Snow-capped peaks and expansive horizons draw crowds to this tiny outpost in the American west.
Reducing the compensation of a CEO by half is not an easy decision. But for board members with shareholders to consider, tough decisions like these are sometimes necessary.
The stories I have chosen to tell are not easy for me to share. These are not my proudest moments, and I usually prefer to wear my confident, professional persona for public consumption.
It’s the new adage of the marketing world: the secret to happiness is spending money on experiences, not things. While the desire for the latest gizmo has long fueled a culture of consumption, lasting memories can make a business a winning one.
Finding a job may be more of a numbers game than you ever thought.
When I arrived at BYU eight years ago, I was in my new office, organizing books and filing papers, when I received a telephone call informing me that there had been a glitch in payroll processing, and I would not be receiving a paycheck during the first two months of my employment. I said, “Thank you,” hung up the phone, and started thinking about how to break this news to my wife, Jan. 
Henry Ford famously said, “Whether you think you can or you can’t, you are right.” His profound statement may explain the fantastically varied results of millions of New Year’s resolutions that Americans make each January. By summertime many of us have achieved our goals. Others have given up. And still a few of us muscle onward, clinging courageously to goals we have set but not yet met. 
Underneath glittering stage lights the bass player and keyboardist pound out a melody. The lead singer sidles up to the microphone and belts out “American Idiot” with enough angst to fool anyone into believing he’s a member of a teenage garage band.