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Changing the missionary age infused excitement and opened doors for many new opportunities. It also created a few challenges. One of these challenges at the Provo MTC was how to prepare and serve as many as 10,000 more meals a day.
An employee who underperforms usually belongs to either the “can do/won’t do” or the “will do/can’t do” category. Those who can but won’t have motivation problems and those who will but can’t have performance problems associated with lack of skills.