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Feature Fall 2012 Summer 2020
Reading books is almost a daily occurrence in the world of higher education. Writing books, however, is not nearly as common. Yet many of BYU Marriott’s faculty members have managed to pen chapters full of wisdom.
Unless you are either unusually lucky or incredibly unlucky, and in most cases even then, most of your careers will not be composed of drama.
You walk into the office on Monday, breakfast in hand. Then your coworker leans over and asks how your weekend was, and your mind goes blank.
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills 
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”