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Feature Fall 2012 Winter 2009 Winter 2012
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills 
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
It doesn’t take much to make you feel blue: gray clouds hanging low in the sky or buzzing fluorescent lights casting a cold, clinical pallor. Often the weeks after Christmas become the start of a bleak and seemingly endless winter. You’re pensive and it’s hard to function at work and at home.
Jeremy Charlesworth could see the skepticism on his client’s face. She didn’t say it, but he knew what she was thinking: You’re wrong.
In my career and my life I have found the key determinants to success include one’s ability to take on a challenge and adapt to change. Change comes in many forms: your responsibilities, your callings, and your addresses. 
It’s a touchy subject—right up there with politics and religion. But obesity reaches high enough numbers and dollars that it can’t be quietly swept under the rug. According to the Centers for Disease Control and Prevention (CDC), 34 percent of U.S. adults aged 20 and older are obese, a looming figure that’s more than doubled since the late 1970s.1 The figure has recently settled after a quarter-century of steady growth, leaving the majority of U.S. adults—approximately 66 percent—overweight or obese, with health care costs continuing to rise with no end in sight.2
Some things you just know. For everything else, ask an expert. Six alumni share their smart responses to everyday situations.
John B. Bingham was left scratching his head when the topic of performance appraisals came up during a visit with a consulting client.
Years of planning and effort came to fruition on 24 October 2008 when President Thomas S. Monson dedicated the 76,000-square-foot N. Eldon Tanner Building Addition.
In conjunction with the Tanner Building Addition Dedication and the National Advisory Council conference, the school honored Richard E. Marriott and J.W. Marriott Jr. at a banquet 24 October 2008. President Henry B. Eyring, President Cecil O. Samuelson, and Dean Gary C. Cornia presented the brothers with Distinguished Leadership Awards.