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How Pivotal Experiences Change Us and Our Careers
I feel a deep sense of gratitude for Brigham Young University and its noble purpose. It has been at the very root of my conversion to the gospel and has laid the foundation for my private happiness and my professional progress.
The promised powers of incorporating data into decision-making read like an advertisement: Make decisions better, faster, and more accurately! Minimize uncertainty and maximize returns! Gain agility and accountability! Facilitate innovation and disruption in all the right ways!
Remember that bad acquisition? The one who couldn’t handle the office environment and left all dried up in the middle of busy season? Or that great candidate who needed a lot of attention but really brightened up the place? Acquiring the right office plant has a lot more to do with fit than with the color of your thumb. To cultivate a mutually beneficial working relationship, scan the résumés of these office plants for a skill set that aligns with your organization’s goals.
The stories I have chosen to tell are not easy for me to share. These are not my proudest moments, and I usually prefer to wear my confident, professional persona for public consumption.
Every day our Marriott associates welcome three-quarters of a million people to one of our hotels around the world. Today I wanted to share with you our story and a few things I’ve learned about making the most of opportunities.
Professor Bill Baker’s forty-two-Year Quest to teach Presentation Skills
From the mid-level marketing manager to the partner in a top accounting firm, Marriott School grads agree on at least one thing: their first jobs mattered. Despite the mistakes and invariable snafus, most grads look back in awe at how much these first experiences shaped their future successes.
When the best time to talk with Jeff Strong is while he’s on his way to an airport, you know you’ve reached a busy person. Managing a full schedule is a responsibility that Strong may have mastered as well as anyone. For several years he was traveling nearly two hundred days a yearboth domestically and internationally—as global president and chief customer officer for Johnson & Johnson. “Looking back,” he says, “I don’t think anybody could have survived that time without being organized.”
On 19 March 2009 BYU student Steve Hansen wasn’t in the Tanner Building atrium eating lunch with his peers. He wasn’t in Provo, in Utah, or even in the country. Hansen was across the Atlantic eating salmon and caviar with foreign dignitaries, government officials, and international investment CEOs at an invitation-only gala dinner at the Hotel de Paris in Monaco.
At Wal-Mart headquarters in Arkansas, Greg Chandler is holding a paperless meeting. Instead of handing out copies of his presentation, he flips open his laptop and turns it around. Rather than finishing the meeting in the office, Chandler invites his associate to join him on a walk outside. He makes sure he shuts off the lights on his way out.
Early in the semester of his supply chain strategy class, Stan Fawcett stands in front of his students with a fresh, yellow ear of corn in his hand.
I belong to a family that likes to put puzzles together. Mom and Dad were avid constructers. My sister and her husband frequently have a table in their living room with a puzzle underway. And my brother could search for hours to find a key piece.
Marriott School Deans Make History
The Marriott School Acquires the Recreation Management and
Youth Leadership Department