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How online reviews came to rule commerce, and where they might be headed next
This is the second in a series of articles that looks at what organizational culture is, why it’s important, and how to change it.
Judith Martin, of Miss Manners newspaper fame, wrote in a recent column, "Question: At what age should children be taught how to eat properly? Answer: In their mid-to late-twenties. Question: What is the best venue for this instruction?