Skip to main content

Browse All Stories

2 results found
Alumni Spotlight Global Supply Chain 2018 2005–2009
What does a BYU Marriott degree and celebrity rock concerts have in common? For alum Jeff Burns, they have everything to do with his profession.
To err is human, but human errors in medicine can be dangerous or even deadly. Using a Japanese technique called poka-yoke (pronounced “po-ka yo-kay”) or mistake-proofing, medical professionals can make human mistakes much less harmful, according to Marriott School alum John Grout, dean of the Campbell School of Business at Berry College.