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Adrenaline pumping, Brandon Barnes, an accounting student from San Antonio, jumped into action as the race car squealed to a stop. As classmates worked to quickly remove a tire, he stood ready with the replacement.
The late N. Eldon Tanner said, "Service is the rent we pay for living in this world of ours."
An employee who underperforms usually belongs to either the “can do/won’t do” or the “will do/can’t do” category. Those who can but won’t have motivation problems and those who will but can’t have performance problems associated with lack of skills.