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Negotiation skills might not bring you everything you want in life, but you can increase your odds of success. To up your game, try a relationship-driven approach for an outcome that helps everyone, says a 2015 study in Harvard’s Negotiation Journal.
An employee who underperforms usually belongs to either the “can do/won’t do” or the “will do/can’t do” category. Those who can but won’t have motivation problems and those who will but can’t have performance problems associated with lack of skills.