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Feature Fall 2005 Winter 2012
Jeremy Charlesworth could see the skepticism on his client’s face. She didn’t say it, but he knew what she was thinking: You’re wrong.
It doesn’t take much to make you feel blue: gray clouds hanging low in the sky or buzzing fluorescent lights casting a cold, clinical pallor. Often the weeks after Christmas become the start of a bleak and seemingly endless winter. You’re pensive and it’s hard to function at work and at home.
In my career and my life I have found the key determinants to success include one’s ability to take on a challenge and adapt to change. Change comes in many forms: your responsibilities, your callings, and your addresses. 
More than eight hundred people crowd BYU’s Joseph Smith Auditorium on a spring afternoon—some anxious, others curious. With the mix of chatter and upbeat music filling the room, a pep rally may seem imminent, but this gathering is a bit more cerebral in nature.
When we think about principles of leadership, some things work quite consistently across many organizations with widely different objectives, cultures, communities, and people. These principles work because they’re fundamental and simple—therefore you may have a tendency to dismiss them.