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Feature Fall 2001 Summer 2021
How online reviews came to rule commerce, and where they might be headed next
This is the second in a series of articles that looks at what organizational culture is, why it’s important, and how to change it.
Over the next year, many of you will go through a performance review. your direct supervisor will evaluate the contribution that you have made to the success of the organization and help you develop a plan to build on your strengths and focus on opportunities you have to improve.
Several weeks ago, I traveled to the north side of Chicago to visit my son. I drove from downtown Chicago to Lincoln Park, where he lives. As I turned onto Clybourn Avenue, I suddenly encountered a scene that I hadn’t seen or thought of in years—the Clybourn Gospel Chapel.