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Feature Summer 2021 Winter 2002
How online reviews came to rule commerce, and where they might be headed next
This is the second in a series of articles that looks at what organizational culture is, why it’s important, and how to change it.
Ken Batson has been a CPA for thirty-two years getting up, eating breakfast, and heading to work. A partner at Sharp, Thunstrom, & Batson, a small accounting firm in La Mesa, California, Batson was complacent as a CPA. He'd heard the warnings about massive changes coming to his