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Feature Fall 2019 Summer 2021
How online reviews came to rule commerce, and where they might be headed next
This is the second in a series of articles that looks at what organizational culture is, why it’s important, and how to change it.
Of the approximately one thousand cars, trucks, and SUVs on display at last year’s Los Angeles Auto Show, not one car featured the distinctive blue and silver logo of the Swedish automaker Volvo. Instead, visitors to the Volvo booth found a curiously empty stage, a banner that read, “Don’t buy our cars,” and a warm invitation to explore the company’s new subscription service, Care by Volvo.
The blow-by-blow on how to promote peace in the workplace and negotiate through conflict.