Research
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Valuing Culture: Putting a Price Tag on the Priceless
Can you put a price on company culture? That’s the question Steve Marriott, executive vice president of culture at Marriott International, asked a group of Marriott School students. Specifically, he wanted to know if Marriott’s “spirit to serve associates, customers, and communities” added to the company’s economic value.
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Single Mothers & Self-Reliance
THIS IS THE FINAL INSTALLMENT OF A THREE-PART SERIES FOCUSING ON ECONOMIC SELF-RELIANCE.
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Microfranchising
This is the second of a three-part series focusing on economic self-reliance. The next article, in the fall 2007 issue, will highlight a single-mother initiative.
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Microenterprise Education
THIS IS THE FIRST OF A THREE-PART SERIES FOCUSING ON ECONOMIC SELF-RELIANCE. THE NEXT ARTICLE, IN THE SUMMER 2007 ISSUE, WILL HIGHLIGHT MICROFRANCHISING.
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Happy Customers Recovering From Service Gone Bad
Two weeks before Kristen DeTienne moved into her new home, she called the phone company to pre-install a new line. The company didn’t come through, and she went for weeks without a phone.
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Is the Dollar Still King?
Talk to any cheese importer, student studying abroad, or retired couple finally realizing their dream to see the Sistine Chapel, and you're bound to hear that leaving the United States hurts, especially in the pocketbook.
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Finding Harmony in a Busy Life
Today’s graduates enter the workforce in the midst of a tremendous famine—not a famine of bread and water—but a famine of time for what makes life worth living. The realities of a global
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