Presenters

Traci Bernard

Traci serves as the President at Texas Health Harris Methodist Southlake Hospital Southlake.  

Traci has made it her mission to take her passion for improving healthcare to various health systems including 9 years as a Vice President of Operations with the Baylor Health System. Traci's role of change agent fostered success by maintaining a balanced focus on improving operations, financial and satisfaction initiatives. Traci has been recognized for her ability to assist organizations in achieving desired results by engaging people and changing behaviors in the workplace.

By implementing a proven approach to excellence Traci helped her organizations create a culture that is built on the foundation of leadership and is focused on excellence in service, people, quality, finance, and growth. She has a proven record of accomplishment in increasing employee retention and creating cultures where patient care staff and management work cooperatively for the good of the patient.

With a broad background, including hospital operational responsibilities, finance, quality management and strategic planning, Traci has a results oriented philosophy and passion for employee, physician and patient satisfaction, leadership development and organizational culture change.  Traci contributes more than 20 years of clinical and management experience. Traci brings a practical, hands-on management approach to organizations. She is especially comfortable working with senior leaders, physicians, leadership teams and staff to align their goals with behavior to achieve operational excellence.

Traci understands the persistence it takes to shift a hospital culture, and has personally experienced the satisfaction it brings to watch an organization become one where employees want to work, physicians want to practice medicine and patients receive exceptional health care. Traci is passionate about operational and service excellence and creating great places for people to work and patients to receive care. This passion translates to results.