Deadlines
BYU Marriott Closing Banquet 2019
Nominee Info
John Gardner
John Gardner teaches quality management at BYU Marriott for both graduates and undergraduates and global supply chain and operations in the undergraduate program. Areas of expertise include lean production, Six Sigma, and designing for quality.
Gardner has worked five years at Honeywell International where he served in both the process solutions and aerospace industries. Positions included lead information technology business systems analyst, pricing and business analyst for marketing and product management, and senior financial analyst for global financial planning and analysis. Gardner also worked as a manager of branch operations and customer service at Zions Bancorp.
Gardner’s research passions focus on operational improvement through learning, innovation, and networks. His research includes the application of operations management principles such as process management and information systems to improve reliability in healthcare quality and patient satisfaction and outcomes in hospitals across various contexts. Current research examines production improvement, approaches to accountability, and blockchain technology. Gardner and his wife, Krista, live in Springville near the base of the beautiful mountains. They enjoy music and the outdoors with their five children. They have lived in Utah, Arizona, and Ohio.
One of Gardner’s greatest memories as a student at BYU was touring and performing around the Middle East with the Chamber Orchestra (he was a music major in violin performance and pedagogy as an undergrad.)
One of the things he most loves about BYU Marriottl is the sincere desire that faculty and students have to help each other progress and succeed both temporally and eternally. One of the most rewarding things about working at BYU is witnessing students apply their skills and hearts to improving life for others using what they have learned here.