Deadlines
BYU Healthcare Industry Network Conference
Presenters
Keynote Speaker
Sharon Eubank was born in Redding, California. She served as a full-time missionary for the Church in the Finland Helsinki Mission and received a bachelor’s degree in English from Brigham Young University. After graduation, she taught English as a second language in Japan, worked as a legislative aide in the U.S. Senate and owned a retail education store in Provo, Utah.
Since 1998 she has been employed by the Church’s Welfare Department in many positions before being named director of Latter-day Saint Charities worldwide in 2011 and president in 2017.
In 2017, Sister Eubank was sustained as the first counselor in the general presidency of the Relief Society and currently serves as a member of the Correlation, Communication, and Welfare executive councils. She believes serving others is “the very DNA of being a member of Christ’s Church” and the heart and soul of Relief Society.
Additional Speakers
Michael Baird serves as CEO for Henry Schein One, the world leader in dental practice management software. HS1 offers market-leading solutions for dental practices, including Dentrix, Dentrix Ascend, Dentrix Enterprise, Easy Dental, TechCentral, Demandforce, Sesame Communications, Lighthouse360, Officite, DentalPlans.com as well as leading practice solutions in 12 countries.
Prior to HS1, Michael was founder and CEO of Avizia and served as President of American Well after Avizia was acquired in 2018. American Well is the nation’s largest provider of telehealth technology and services for health systems and health plans, used by over 2400 of the nation’s hospitals and millions of consumers around the world. Earlier in his career, Mike held senior positions at Tandberg, Cisco, McKinsey & Company and Dell. Mike serves on the board of the American Telemedicine Association and is also a Venture Partner at Waterline Ventures, a Boston based venture capital dedicated to digital health transformation. Mr. Baird holds a BS degree in accounting from Brigham Young University, an MBA with distinction from the Kellogg School of Management at Northwestern University, and was designated in 2005 as a Siebel Scholar.
Britt Berrett served as the president of Texas Health Presbyterian Hospital Dallas, an 898-bed hospital. In addition to his role as president of the Dallas hospital, Berrett also served at the system level as an executive vice president of Texas Health Resources. He oversaw strategic planning and operations for Texas Health Dallas, guiding the hospital in its mission to improve the health of the people in the community it serves.
While on a two-year mission in Peru, Berrett developed a great appreciation for the role that healthcare providers can play in improving the quality of life for an entire community. It is his concern for the quality of life in the community that makes him a passionate advocate for excellence in healthcare and a perfect fit for Texas Health Dallas.
Prior to joining Texas Health Dallas, Berrett served as president and chief executive officer of Medical City, a 677-bed hospital, since April 2000. He received his bachelor's degree in finance from Brigham Young University and his master's degree in hospital administration from Washington University School of Medicine in St. Louis. Berrett also received his PhD in Public Administration from the University of Texas at Dallas.
Texas Health Dallas was recognized in 2007 as a U.S. News and World Report Best Hospital for Digestive Disorders, Neurology and Neurosurgery and Orthopedics specialties. Texas Health Dallas received the Magnet Recognition Program Award for excellence in nursing services from the American Nurses Credentialing Center (ANCC), the nation's largest and leading nursing credentialing organization within the American Nurses Association (ANA).
Currently Dr. Berrett is the program director of the Jindal School of Management’s undergraduate Healthcare Management program, as well as the director of UTD’s Center for Healthcare Leadership & Management. He lectures nationally and internationally on transformational leadership, organizational change and performance. In 2013, he co-authored Patients Come Second – Leading Change by Changing the Way you Lead which has become a New York Times, USA Today and WSJ Best Seller.
Mr. Burton is a co-founder and President of Professional Services for Health Catalyst. His leadership and decades of experience in business intelligence, analytics, and process improvement have helped many care delivery systems significantly improve clinical, operational, and financial outcomes. Mr. Burton was a member of the team that led Intermountain Healthcare’s nationally recognized improvements in quality of care delivery and reductions in cost. He has taught courses on the Toyota Production System, Agile Software Development, value-based care, and data system design at various institutes including Intermountain Healthcare’s Institute for Health Care Delivery Research and Stanford’s Clinical Effectiveness Leadership Training. He has also given presentations at the Healthcare Analytics Summit and HIMSS. Mr. Burton holds an MBA and a BS in Computer Science from BYU.
Kristen Cox is the world's leading authority on how to apply the Theory of Constraints to governments and nonprofits. She is perhaps best known for her work as the former Executive Director of the Governor's Office of Management and Budget (GOMB) for the State of Utah where she orchestrated a 35% improvement across Utah's $20B executive branch.
Prior to her role at GOMB, Kris led Utah's Department of Workforce Services (DWS) through the 2008/2009 economic recession where she was able to absorb a 60% increase in caseload (with her existing staff), become one of the top 10 in quality in the country, while giving $30M back to the state. Kris is currently the Executive Director of the new initiative on Government Improvement and an instructor at The University of Utah's Eccles School of Business. She is the co-author of two books, Stop Decorating the Fish and The World of Decorating the Fish along with Dr. Yishai Ashlag. In addition, Kristen sits on advisory boards, is a keynote speaker, consultant, trainer, and co-founder of The Fulcrum -- her private, online, TOC training community. She has worked for three governors, was a special appointee with the Department of Education in the Bush administration, ran for Lt. Governor for the State of Maryland with then-Governor Ehrlich, and has run a non-profit.
In November 2018, Kris was selected as a Salt Lake Chamber Pathfinder Award recipient and was also honored as the Lifetime Achievement Gold Stevie Award winner for government and non-profit organizations. In 2016 Kris was selected as one of Governing Magazine's public officials of the year. She has also been honored by the Utah Community Foundation as an Enlightened 50 (2016), Utah Business Magazine as one of the 30 Women to Watch (2012), and the Days of 47 with the PIoneers of Progress Award for Business and Enterprise (2012).
Kris received her Bachelor of Science in Educational Psychology from Brigham Young University. She served an LDS mission in Brazil and treasures any opportunity to speak Portuguese.
Andrew Croshaw is Chief Executive Officer of Leavitt Partners. Andrew joined Leavitt Partners at its inception in 2009 and was appointed to his current role in April 2017. He has played an instrumental role in positioning Leavitt Partners as one of the nation’s leading health care intelligence firms.
Prior to joining Leavitt Partners, Andrew was a senior executive advisor to Secretary Mike Leavitt at the U.S. Department of Health and Human Services where he managed the overall implementation of a signature department initiative to improve the connectivity, transparency, and value of America’s health care system. Prior to serving in the federal government, Andrew worked at Novartis Pharmaceuticals Corporation and Eli Lilly and Company where he provided leadership for the corporate Medicare and Medicaid business segments.
Andrew earned a master’s degree in business administration from Harvard University, where he pursued interests in health care innovation and leadership.
Roland Lyon leads the national delivery system strategy team at Kaiser Permanente. In this role he guides $3-5 billion of annual investments in facility, equipment, technology, business systems and other capital expenditures to best support KP’s mission of high quality, affordable health care. Informing these investments requires a patient-centered approach, guided by a vision of what health care will services and supporting tools will be needed in the future.
Prior to this national role, Roland was president of the Colorado region of Kaiser Permanente. In this position he led the state’s largest nonprofit health plan, providing high-quality affordable health care to over 650,000 members in Denver/Boulder, Southern Colorado, Northern Colorado, and the mountain communities of Summit and Eagle counties.
Other roles he has held since joining KP in 2002 include vice president of strategy, market expansion and network operations in Colorado; vice president of strategic planning in Kaiser Permanente’s national program offices serving as the company’s senior-most strategy executive; and vice president of consulting and capital planning in Kaiser Permanente’s Northern California region.
He has also held executive leadership roles at Catholic Healthcare West in Arizona, (now Dignity Health), where he was the senior vice president of strategy and business development. Roland began his career in health care working in the management consulting industry, starting with APM (now CSC) and then with BDC Advisors.
He received a bachelor’s degree in economics from Brigham Young University where he was valedictorian of the economics department, and holds a master’s degree in business administration (MBA) from the University of California at Berkeley’s Haas School of Business.
Roland is passionate in his work, with a vision of helping bring truly affordable health insurance and health care to a much greater share of our country’s population, thereby improving the physical, mental, and financial health of our communities and their members.
As the Senior Director of Programs for the National Association of Chronic Disease Directors, Marti Macchi is responsible for the project implementation success of NACDD’s program delivery. Additionally, she ensures seamless team management and project quality control, all while managing a growing staff.
Prior to joining NACDD, Marti served as the Director of Special Studies for the Kansas Department of Health & Environment, where she was responsible for state initiatives involving policy, systems, and environmental change approaches aimed at diabetes prevention and control, heart disease and stroke prevention, arthritis, physical activity, nutrition, and obesity prevention. Marti’s career experience has focused on disease prevention, health promotion, and community wellness initiatives in both clinical and community settings.
Marti holds an ME in Exercise Science from Wichita State University and an MPH from the University of North Carolina at Chapel Hill.
Dr. Prince Nnah is Co-founder and Chief Executive Officer at MelliCell. Prince is an entrepreneur with passion for solving healthcare issues that span the value chain. His focus on the life sciences drove him to receive a doctorate in pharmacology from MCPHS University. Prince had his first industry experience at Johnson & Johnson where he learned first-hand the drug development & discovery process. He is a US Army veteran and received an MBA from the University of Southern California.
Richard Saunders is Utah’s first chief innovation officer after serving as executive director of the Utah Department of Health (UDOH). Saunders joined the Utah Department of Health in 2015, where he was a consultant in Medicaid. He joined the agency’s executive leadership team in 2017. In response to the COVID-19 pandemic, Saunders was appointed as chief deputy, and in August 2020, he was appointed as interim executive director. In that role, he served in the leadership of the state’s Unified Command. He was installed as executive director, a role that garnered unanimous Senate approval, in February 2021.
Before joining state government, Saunders was an entrepreneur for 25 years with extensive experience in multiple verticals, and developed significant sales networks that included Target, Walmart, Toys R Us, AAFES, and QVC. He later cofounded a multi-million dollar construction company that grew to cover a national footprint with offices in Salt Lake City, St. George, Seattle and Idaho Falls. As this company’s president, he headed its executive leadership team, oversaw its accounting and legal departments, and led the company’s strategic planning efforts. These experiences, coupled with Saunders’ ongoing passion for leadership knowledge, communications and organizational health, led to the creation of a consulting service that has influenced companies in both the private and public sectors.
Saunders enjoys volunteering and serving his community. His volunteer experience includes teaching groups throughout the Wasatch Front as a master gardener, a volunteering as a suicide prevention trainer for youth and young adults with HOPE4UTAH, and serving within in various religious capacities including chairman of the Advisory Board of LDS Family Services; chairman of the Board of Education over Seminaries and Institutes; and chairman of Scout Relations.
He received his education in communication and organizational studies from Utah Valley University and the University of California, Davis. He is married and the father of five children, four sons-in-law and nine grandchildren.